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returntothepit >> discuss >> anyone else not been able to get on metal-archives for a few days? by tim and eric awesome show great job! on Dec 27,2007 11:15pm
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toggletoggle post by tim and eric awesome show great job! at Dec 27,2007 11:15pm
maybe i missed the memo???


"403 Forbidden:

Forbidden
You don't have permission to access / on this server."



no matter whos comp i use or where (what town) i'm located in...


hmmmm....



toggletoggle post by SlavonicIdentity at Dec 27,2007 11:16pm
It's happening to everyone.



toggletoggle post by i_am_lazy at Dec 28,2007 7:30am
Almost always happens at the end of the month. Bandwidth issues.



toggletoggle post by DestroyYouAlot  at Dec 28,2007 9:03am
i_am_lazy said:
Almost always happens at the end of the month. Bandwidth issues.


Metal Archives is on the rag?



toggletoggle post by Yeti at Dec 28,2007 10:35am
whew, i thought maybe it was banned at my work. i spend so much time on that site.



toggletoggle post by AUTOPSY_666   at Dec 28,2007 10:41am
Pretty sure they are moving servers.



toggletoggle post by demondave at Dec 30,2007 10:05pm
AUTOPSY_666 said:
Pretty sure they are moving servers.



I hope so. I never realized my dependency on that site until it was unavailable. It has been going on for some time now......



toggletoggle post by AUTOPSY_666   at Dec 30,2007 10:07pm



toggletoggle post by demondave at Dec 30,2007 11:12pm
Awesome. It's a funny coincidence. At 9:59pm it was still down.



toggletoggle post by NorthernFrost at Dec 31,2007 1:03am
They have shitty servers.

It goes down all the time.



toggletoggle post by AUTOPSY_666   at Dec 31,2007 1:55am
December 31st, 2007

Back... for now?

You have certainly noticed the problems during the past few days. I'm not entirely sure what happened myself, but I'll try to give the gist of the issues to the best of my knowledge...

On Christmas day, the same day our credit card got charged for the hosting, the site went down with a "403 Forbidden" error. I contacted the hosting's technical support, and they underwent the routine of asking my domain name and the problem. When I told them, their response was, to my great horror and surprise, that our domain name did not exist in their database. This made no sense to me, of course, but the technical support was completely uncooperative and said I had to contact the sales/billing department.

Which I did, except, of course, that it was Christmas evening, and everyone was on vacation. I got an auto-responder saying they would be back on December 27th. Of course, when that day came, the site was still down and I still had no response. Then a strange "under construction" sign appeared, which for the record was a placeholder page they had put up - it was not from us.

Then, I saw that a senior technician on my instant messenger contact list (the only one who has ever managed to really help me in the past) was online. So I contacted him and explained everything. Strangely, he does not work for that hosting company anymore, but he still kept contact with his former employer and managed to get something done. He told me that the company had underwent major changes in their services: they had changed their administration control panel platform, but apparently had "missed us" during the migration. We didn't even enter their new billing cycle (which was scheduled to start on Jan. 1st, 2008). How anyone could "miss" what is no doubt their largest client is anyone's guess...

As of right now, I still have no response from the sales/billing. But the site is back online for some of us, thanks to this guy, who is actually hosting us temporarily on his own server. If your friends tell you they can't access the site, tell them to restart their computer or flush their DNS cache (under Windows X, command line, ipconfig /flushdns). It worked for me, but not for others, so I guess it's a matter of DNS propagation or something...

On my end, the images are broken. It's probably the case for many of you. The images are hosted on another server, and fetched via a subdomain, which may be wrongly configured. We're looking into this at the moment. To be on the safe side, image uploads have been disabled until we are certain the images will be displayed correctly. Worry not, though, the image files themselves are safe.

So for now, you can browse and use the site (minus the images, but at least all the data is there). Our contact will attempt to resolve the matter with the host tomorrow, so it's possible that the site goes down again for a bit (I say this because I don't exactly trust them to do it right, for obvious reasons).

Sadly, this isn't completely over yet, so we thank you for your patience. Don't worry about one thing: nobody is trying to shut us down, and we aren't going anywhere. As soon as we are able to, we will get a powerful dedicated server to make sure this does not happen anymore.

Thank you again for your patience and comprehension. Stay tuned for the updates as soon as I get them.




toggletoggle post by DestroyYouAlot  at Dec 31,2007 9:28am
Jesus killed Metal Archives.



toggletoggle post by AUTOPSY_666   at Dec 31,2007 9:38am
And Satan resurrected it...

http://www.metal-archives.com/



toggletoggle post by thuringwethil at the library at Dec 31,2007 10:19am
Xbox Live has been down the last few days, too

damn technocracy.



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